Complete Reverse Logistics
We at Phones&Parts have you covered when it comes to reverse logistics and device lifecycle management. How? With our customizable programs. We tailor each strategy to the individual needs of our clients, and we meticulously plan out every detail at every step of the way — from end-to-end communication with customers to device refurbishment. The data on the devices you send us is in the safest of hands. We have been in the industry for 7 years and have always met the highest data protection standards. Your smartphones will be wiped, meaning there is no risk of a data breach.
Comprehensive, Turnkey Solutions
Logistics
If you’re looking for a company that can cover device return logistics, we at Phones&Parts are the perfect choice. We are constantly available should device end-users be in need of support, and we can take care of every step in the returns journey.
Testing
Our approach to testing is second to none. We use the latest technology such as automation and artificial intelligence to diagnose problems with the mobile devices we receive quickly and effectively. Our process leaves no stone unturned, and we get to the root of every malfunction.
Repair
We have a steady influx of devices in need of repair every week, and our streamlined and highly optimized processes ensure that we always meet this demand. On average, it takes us 3 days to refurbish each phone, so you can rely on us for a quick turnaround.
Refurbish
Refurbishing has a whole host of benefits. It’s much cheaper to repair a malfunctioning phone instead of buying a new one, and it also helps make your enterprise more sustainable and eco-friendly. So do your bit for the planet and repair, don’t replace.
Parts & Spares
We keep a wide range of parts and spares in stock at Phones&Parts, so we can kit out your devices and get them up and running again rapidly. Over time, we can predict your needs and adjust our inventory accordingly to ensure that we’ve always got what you want in stock.
Recycling
If a device can’t be repaired, it’s not the end of the road: its parts will live on in another phone. Nonetheless, when we have to dispose of a phone, we do so in accordance with all legal requirements, and we constantly adapt our policy to comply with new legislation.